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Service Offerings
Telemetry feasibility
studies, strategic planning, pilots, and full
technology deployment to Service Level Agreeements (SLAs), based on the
Trac-Car Telemetry Integration Framework architecture and program
governance.
- Enterprise Technology Architecture -
specifications for device, application and
data integration with existing systems
- Enterprise Technology Models
- models for integration of mobility data with internal
and external data collections
- Portal
and Workflow - portal
integration design for access to mobility
information
- Event
Management - integration design of mobility data with complex
event management capability in real time
- Hosting
and Network Design - organization
of hosting and network capability
to planned performance metrics
- Business Analytics Integration - Analysis
and presentation of mobility data
analysis and statistical reports
Trac-Car
integrates the business and technical services for
integration of mobility systems with existing corporate portfolio.
Trac-Car plans, manages,
selects, and organises the Service Level Agreements for service
providers covering the following areas:
- Telemetry device
functions
- Browser based workflow
- Mobilityserver tracking operations
- Data integration
- Portal access to workflow and reports
- Complex Event Processing
of mobility and other corporate data
- Network services and
hosting
infrastructure services.
- Devices, device
functionality, collection and/or installation.
- Secure portal
interactions for corporate customers and vehicle owners
Trac-Car organises and provides a complete set of technology services
- from
feasibility study, to architecture and program governance,
planning and strategy,
through to pilot and full implementation.
In addition,
Trac-Car consultants will work with service providers to organise the
provider Service Level Agreements for technology services. As
service delivery depends on the deployment environment, these
agreements may be based on monitoring and performance of mobility
technology infrastructure.
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Trac-Car®’s
integration consultancy architecture services address four basic areas
of technology service implementation including
- Architecture
assessment
- Solution
design
- Implementation
and deployment
- Technology
transfer and training
This ensures that clients are
assisted with assessment of their ability
to meet and satisfy regulations and mandatory requirements such
as ITIL, and Sarbanes-Oxley.
We leverage our expertise in
hands-on business experience to work with
and maximise the performance of technology departments.
Our methodology ensures the
traceability of business requirements,
through business services, to the actual technology services
deployed.
We think metrics are important, and
we work with you to ensure that
realistic and reasonable Service Level Agreements are put in place with
suppliers based on local knowledge and conditions.
- By
determining an IT organization’s maturity—in terms of vision, steering,
culture, people, processes, and technology—we can establish a
architecture baseline and create a roadmap for improving service cost
effectiveness and lifecycle. Our approach involves strategic planning
at the enterprise level, while maintaining the flexibility to address
immediate tactical requirements.
- Once
we have assessed the technology landscape and environment, we are able
to organise the delivery of the desired environment via a
continuous service improvement strategy, allowing IT departments
to adopt internationally recognized industry best practices at their
own pace, to advance on a path towards a flexible change-managed
and optimised technology software, hardware and network infrastructure,
aligned with business goals and visions.
- We
work collaboratively with best-of-breed suppliers to ensure
your mobility deployments are built on schedule and on
budget, with achievable targets, and properly managed project
processes, within an end-to-end program and architecture governance,
agreed through stakeholder participation.
- We
educate, mentor, and coach each client’s most valued resource—its
people—to embrace, advocate, and implement the changes needed to align
technology services to business.
Trac-Car helps reduce costs and
speed the operation of our clients’ IT
organizations to produce significant overall improved efficiencies. The
professional consultants in our Service Solutions practice assemble the
right solution set to enhance the effectiveness IT brings to each
client’s organization, mitigating risk, ensuring compliance, improving
quality and maximizing the value of the IT infrastructure to the
business.
Contact
us to learn how Trac-Car® can help you maximize the value of your
technology software, hardware and network infrastructure by completing
our Contact
Us form.
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